Can You Do Me A Favor?

I like to assume things will be quick, but usually, they aren't. I also like to prepare myself for these eventualities. This isn't a normal mindset. Today I wasn't working, but I happened to be at the shop where I work. My boss asked me to do him a favor by boosting a truck with a dead battery. I found the booster pack and headed outside. There sat the truck which had become a part of the landscape. I can only assume the owner forgot it existed, but was given a tip that it might be his. First problem: The hood would not release. The owner and myself spend several minutes pulling cables, fonzi-ing the hood, and after I retrieved some tools, poking and prying until by mere fluke the hood chose to open. Second problem: The booster pack was dead. No problem. Booster cables work, when used by a competent individual. Third problem: Am I competent? I don't own a magic 8 ball, so we may never know. As the man drove away, I thought about all the "quick jobs" I hand my technicians in a week. It is rarely my idea that the job be quick, as I believe a job done right is better than a job done hurriedly, but these days, folks expect a job done well, in a hurry, for the best price. The compromise is difficult to choose, especially when techs are distracted by "quick jobs."